Karen Burton Horstman
Vice President, Funeral Director, Supervisor of Burton Funeral Homes & Crematory, Inc.
Funeral Director Staff
Thank you for the beautiful snowflake ornament with my husband’s name on it that you sent to me. It is another example of how Burton’s is top notch in caring for the families of deceased individuals.
Bill at your West Lake Branch was extraordinary in meeting the needs and wants of my family. Everything was done to perfection and though it was the most devastating time in my life, I was very happy with the way everything was done.
My husband chose Burton Westlake when we were there for calling hours for a friend. As far as I am concerned, Jim made an excellent choice that day. Thanks for everything!
January 6, 2019
Thanks for making a tough time easier.
Thank you for your guidance in planning the funeral for my mother.
Everything was done with care and respect.
The service in your chapel and the Mass at St. Julia were very comforting to our family.
March 20, 2018
Over the past year, you have been a tremendous help to me as I tried to move the through two very sudden and grief filled situations and deaths. My sister’s funeral went very well. She is home and laid to rest next to our parents. It was a very small, quiet service that let us bury her in a manner that let us grieve and honor her. Your help in coordinating two out of town funerals was immensely appreciated. I could not have done it without your expert help.
Your quiet understanding and very capable nature made these difficult situations more bearable.
Enjoy the summer!
Thank you for the beautiful card and words on the anniversary of Dad’s passing.
July 24, 2018
Karen, Mark, Peter and Staff
Thank you so much! I can’t tell you how helpful you all have been. You all have helped me so much through this terrible time in my life. You have all gone above and beyond and I appreciate it all so much! Thank you!
July 3, 2018
Dear Bill -
Thank you to the entire Burton Team for honoring our loved one with beauty, dignity and grace. Our family is universally grateful for your kindness and care. We are blessed to know you.
January 10, 2019
Just a note to say thank you for your caring and compassion at the passing of my husband.
You truly made a difficult time a little easier.
July 22, 2018
Just a short written note to say thank you gain for all you did to make my sister’s service a comforting reality. She would have been pleased with the entire service. You were empathetic, warm, and professionally throughout and it was very much appreciated.
January 5, 2019
I was hoping as time passed, I would find the right words to give you an appropriate thank you, but the only thing time has done is reinforce that it is okay that I cannot find an adequate way to verbalize my gratitude. Thank you so much for everything you and your staff have done to aide us at this time.
March 22, 2018
I want to personally thank you all for your help with my mothers funeral.
Thanks to your diligent effort, the white bird release at the cemetery was very touching.
I also cannot begin to tell you how many people commented on what a nice newspaper writeup you did for moms obituary. I, along with my family appreciate your and everyone's endeavor to help us get through this difficult period.
August 13, 2018